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Deborah Tannen

Deborah Tannen
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Deborah Tannen is professor of linguistics at Georgetown University and author of many books, including That’s Not What I Meant!: How Conversational Style Makes or Breaks Relationships.

Talking sense: How to always say what you mean and prevent misunderstandings

Communicating effectively is not about what we say; it's about being aware of a whole host of non-verbal messages that we're always sending out

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