This is one of the most remarkable books I have read. Atul Gawande, a super-specialist surgeon by profession, makes a compelling case for something as mundane as a checklist. And he succeeds absolutely. Using examples from industries as varied as construction, aviation, restaurants and, of course, medicine, he proves beyond a doubt that far from being an unnecessary chore, checklists are a vital apparatus that not only ensure fewer mistakes but also save lives.
What makes the book profound is not just the fabulous content, but also its smooth flow—Gawande writes like a fiction story-teller, engaging you from cover to cover as he narrates fascinating accounts of how checklists are used indispensably in several industries.
The book, although written by a medical specialist, will be found useful by almost any professional. Most of all, it will help ‘experts’ who are the most resistant to the idea of using a checklist. The Checklist Manifesto manages to challenge our beliefs and stimulates our thinking. It opens your eyes in more ways than one. Strongly recommended—especially if you’re an expert!